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chrismachts

The questions we hear most.

Here are the answers, honest and without small print. If your question is missing, just ask us, on a free call or by email.

Prices and payment

What does the first call cost?
Nothing. The first call, the advice during it, the business model check and the website check are free. You only pay for what we build for you.
What does a website cost?
A one-pager in the Start package costs from CHF 990. The Business package, with its own page for every service, costs from CHF 1,900. Growth costs from CHF 4,900 and brings you more customers from your website. It adds location pages, a second language, your first campaign and one process that runs by itself. After launch, we look together at what's working. Every package includes a contact form, your Google profile, legal pages, a walkthrough and fast loading on mobile. We write the copy with you. Online booking and review requests come too, if they help you. We build in more features from our toolkit once you agree, often at no extra cost. These are guide prices. After the call, we agree the fixed price with you, always based on effort.
What's not included in the price?
You pay third-party fees like domain, hosting, payment provider, licences or your ad spend directly. That way, everything is in your name. Every item is listed openly in the quote. If you want more later, you get a separate quote first.
How does payment work?
50% when you place the order, 50% at go-live, each by invoice. Nothing is bought or paid for on this website. Larger projects have a fixed price per phase.
Can I pay in instalments?
Talk to us and we'll find a way. Larger projects are split into phases with their own fixed price anyway. That spreads the cost over the course of the project.
What does it cost after go-live?
That's up to you. The website is yours, so you can look after it yourself. If you'd rather not deal with any of it, there's our care plan, which you can cancel any month. The Calm plan costs from CHF 199 per month, Active from CHF 390 per month and Grow from CHF 790 per month.

Process and timing

How do I book a call?
Right here in the calendar on the website, with no account and no sign-up. You pick a free slot, say briefly what it's about and get a confirmation by email.
How long does it take?
It depends on the scope. A website is usually live within a few weeks, and a shop or a bigger project takes a little longer. You'll find guide timelines per package in the comparison on the pricing page. The exact timeline is in the quote.
Do I have to write the copy myself?
No. In every package, we write the copy with you: you tell us on a call what you do, we write, and you approve.
What if I don't like the draft?
Then you get more drafts at no extra cost. We talk through what's missing for you and put it in.
How much of my own time do I need?
Not much, because we take the work off your hands. You need time for a kick-off call, short feedback on the drafts and a walkthrough at the end. You see every stage via a test link and approve it when it's right.

Ownership and technology

Do I really own the website?
Yes. Domain, code, content and accounts are yours from the start. There is no minimum term. You can move to another provider with everything at any time.
Can I make changes myself?
Yes. At handover, we show you how to change text and images yourself. The walkthrough comes with every package.
What technology do you use?
We choose the tools to fit your business. For example, we build websites and shops with WordPress or Shopify, and platforms with tools such as Next.js. For payments, there are the common payment methods, such as TWINT and card, tailored to what your customers use. We choose the provider with you so that it fits your shop and your fees.
What happens if I cancel the care plan?
You get all the logins, and your website keeps running with you or with a new provider. You can cancel the care plan any month. If you like, we'll help with the move.

Working together

Who is my contact?
You have one fixed point of contact, from the first call to long after launch. Your contact advises you, plans your project and leads it. When specialists from the network join, we coordinate them for you.
What if I need help after launch?
Then just get in touch. Advice and thinking along are part of how we work, even if your question isn't in any package. If it turns into work, it only costs something with your OK: through the care plan or a separate quote.
Do you only work in the Rhine Valley?
No. In the Rhine Valley, Liechtenstein and Vorarlberg, we are happy to come to your business. With businesses from all over Switzerland, we work together by video.
Do you also work for larger companies?
Yes. For big projects, we put together a team from our network. You still have one contact and one contract.
Who does photo and film?
Photographers and film crews from our network. We plan the shoot with you and coordinate everything. The costs are in the quote before anything starts.
What do I get from the business model check?
You get one page of clarity about your business. It shows your target customers, where the money is, your biggest marketing levers and your priorities. It also shows what you don't need. The check is free and with no obligation.

Data protection and AI

Where is my data stored?
In your own accounts. Where possible, we choose providers with servers in Switzerland or the EU. The services we use are listed in the quote and in your privacy policy.
Does the AI train on my data?
No. We only use AI providers that are contractually bound not to train on your data. An AI assistant only works with the content you approve.
Do I need a cookie banner?
That depends on the services your website uses. If advertising or analytics services set cookies, you often need consent. This website needs no banner, because it sets no cookies and its analytics run without them. We can build yours the same way.

Call · free · no rush

Didn't find your question?

Then ask us directly, free and with no obligation. At your table or by video, with no rush. You only get a quote if you want one.

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